More 5-star reviews,
everywhere your customers look.
HearBack asks every customer for a review, follows up so none slip through, and pulls Google, Yelp, Facebook and Trustpilot into one place — running on its own while you run the business.
See how HearBack collects, replies to, and manages reviews across 5 platforms — in 2 minutes.
“Isn't this just a Google review link?”
Not even close.
A free link sits there and waits. HearBack does the work a link can't.
It asks for you
Automatic requests go out the moment a job's done — so you never have to remember, and never have to feel awkward asking.
It follows up
Gentle reminders nudge customers who forgot, so the reviews you've earned don't quietly slip away.
It helps them write it
When a customer's not sure what to say, HearBack gives them a starting point — so more reviews actually get posted.
It covers everywhere
Google, Yelp, Facebook and Trustpilot — collected and managed in one place, not just one platform.
We hear this from local businesses like yours…
Most people read reviews before choosing a local business, and your rating shapes who picks you.
Every review you're not collecting is a customer leaning toward someone else.
Google, Yelp, Facebook, Trustpilot.
One dashboard, one link.
Connect the review sites you're on and HearBack pulls them into a single dashboard — and a single shareable page you can drop in your bio, so all your proof lives in one place instead of scattered across the web.
- See every review, every platform, in one inbox
- One shareable “link in bio” page with your best reviews
- Filter by platform, rating, or location in a click
From awkward asking
to automated reviews.
Awkward, hit-or-miss
Asking in person is forgettable and cringe-worthy — most customers leave without ever writing a word.
Handled for you
HearBack asks for the review by QR, text, or email — then replies to every Google review for you. More reviews, every one answered, and you show up higher on Google. Nothing for you to remember.
Every review replied to.
Without you touching it.
Replying to every review eats hours you don't have. HearBack drafts each one in your voice — Google posts on its own once you're happy, while Yelp and Trustpilot get a draft you paste in a couple of taps.
- Sounds like you — your tone, your sign-off, your banned words.
- Names your town and trade — the local signal Google rewards.
- A review in Spanish gets a reply in Spanish. Every language, handled.
The work an agency charges a retainer for.
Not just collecting reviews — making sense of them, and telling you what to do next.
See exactly who you're up against — and what to do about it.
HearBack finds the businesses competing for your customers, tracks their rating and review volume beside yours, then turns their recent reviews into a plain-English brief — what people praise them for, where they slip, and the moves that win you more business.
Know how customers feel — without reading every review.
HearBack reads every review and shows you the mood at a glance — overall sentiment, how it's trending week to week, and the exact themes people bring up most, so you can see what's working and fix what isn't.
Location-level tracking
Run more than one location? See which one is pulling in reviews and which needs a nudge — side by side, in real time, no spreadsheets.
AI-guided hints for customers
A blank box is why people give up. Each customer gets a gentle prompt — drawn from what others have praised — so they actually finish writing the review.
Up and running in 3 clear steps.
Setup in 60 seconds. Your first review could arrive within minutes.
Create your review link
Enter your business name and we generate a branded review link pointing straight to your review profiles — in seconds.
Share with customers
Send via SMS, email, QR code, or NFC tag — wherever your customer is, right after the visit while it's fresh.
Customers leave a review
One tap, no logins, zero friction. A new review is live in under 30 seconds — and replied to for you.
Give unhappy customers a direct line to you
Alongside every review request, customers can reach you privately — so you hear about a problem fast and can put it right. It runs in parallel with the public ask; nothing is filtered, screened, or hidden.
Every review you're not collecting is one a competitor will.
Set it up once, and the asking, following up and replying take care of themselves.
Hi, I'm Ken.
I built HearBack.
Everyone's slapping ‘AI’ on their product right now — almost nobody stops to work out how it actually helps a business like yours. I did. I built HearBack around the things that genuinely pay off for a local business: buying back the hours you'd lose replying to every review, and showing you exactly what's working — without the bloat or the price tag of ‘enterprise’ software. We're pre-launch, so sign up early and you're talking straight to me.
Pre-launch · No card required · Cancel anytime
Your reputation, running on its own.
More 5-star reviews across every platform, every one replied to, and a clear read on what's working — without lifting a finger.
Made for local businesses that live on word of mouth