Most local businesses reply to fewer than 1 in 5 of their reviews — there's never the time. HearBack replies to every single one for you, sounding just like you, within minutes.
Replying to reviews is one of the simplest ways to climb higher on Google — and the first thing a busy owner lets slide. HearBack watches your Google page, writes a reply that sounds like you, and either posts it for you or holds it for a quick okay. A glowing review, a mixed one, and an angry one each get handled the way a thoughtful manager would.
Pick a voice (warm, professional, witty) or paste examples of replies you like.
One-click OAuth. We read new reviews as they come in.
Choose full auto or one-tap approval per reply.
Warm, professional, witty, formal. Or train on your own examples.
A 5-star rave and a 1-star complaint get very different, thoughtful replies.
Review and post from your phone in seconds.
Hands-off mode for high-volume locations.
Different voice per location, one dashboard.
Never invents facts, never apologises for things that didn't happen.
Stop letting reviews sit unanswered. Reply to every one.
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No. Google encourages business replies. We write in natural language, never templated.
Yes — toggle between full-auto and approval mode anytime.
Reviews mentioning legal, medical, or safety issues are flagged for human review.