Get More Reviews.
Get More Customers.
Get more 5-star reviews, reply to every one without lifting a finger,
and show up higher when locals search for you — all on its own.
Your review dashboard — set up in under 60 seconds.
We hear this from local businesses like yours…
Sound familiar? These are the top challenges businesses face when trying to collect Google reviews.
Customers forget to leave reviews
Happy customers leave without a second thought — and never come back to write that review.
Asking manually feels awkward
Most business owners avoid asking for reviews because it feels pushy or uncomfortable.
More reviews mean Google shows you first
Reviews are the biggest thing Google looks at when it decides who to show first. Fewer reviews, and fewer customers ever find you.
Your competitors are pulling ahead
Every review a competitor collects widens the gap in local visibility and customer trust.
Every review you're missing is a customer choosing someone else. Businesses with 50+ reviews are 3.5× more likely to be chosen over those with fewer than 5.
From awkward asking
to automated reviews.
Awkward, hit-or-miss
Asking in person is forgettable and cringe-worthy. You lose 9 out of 10 happy customers before they ever write a word.
Handled for you
HearBack asks for the review by QR, text, or email — then replies to every one for you. More reviews, every one answered, and you show up higher on Google. Nothing for you to remember.
Everything in one place.
One subscription. Five ways to ask.
From asking for the review to the reply posted on Google — everything a local business needs to show up first when people search nearby. No piecing together a dozen apps, no agency on a retainer.
Smart Review Links
One link does the right thing for every customer. Happy ones go straight to Google. Unhappy ones reach you privately first — before it ever hits your public profile.
- A tidy link with your name on it — hearback.io/r/your-name, not a 90-character Google mess
- Sends each customer the right way — happy customers post to Google; upset ones reach you privately first
- You set the cut-off — decide how happy is happy enough to go public — 3★, 4★, or 5★
- Opens fast on a phone — loads in under a second, no app to download
Our product works in 3 clear steps.
Setup in 60 seconds. Your first review could arrive within minutes.
Create your review link
Enter your business name and we generate a branded review link pointing straight to your Google page — in seconds.
Share with customers
Send via SMS, email, QR code, or NFC tag — wherever your customer is, right when they're happiest.
Customers leave a review
One tap goes straight to Google. Zero friction, zero logins. A 5-star review is live in under 30 seconds.
Every review replied to.
Without you touching it.
Replying to every review eats hours you don't have. HearBack writes each one in your voice — mentioning your town and trade so more locals find you.
A new review lands
We watch your Google reviews around the clock — or the second you ask.
A reply writes itself
On-brand in seconds — names the customer, your trade and town, signed off like you.
You nod — or it posts
Great reviews post themselves. Unhappy ones wait for your okay, straight from your inbox.
It sounds like you
Your tone, your sign-off, your banned words — it writes the way you talk.
Found by nearby customers
Every reply names your town and trade — the local signal Google rewards.
Unhappy reviews, handled
A bad review never posts without your okay.
Any language? Sorted
Spanish in, Spanish out. Every language, handled for you.
Every review you're not collecting is one a competitor will.
Add your business, share a link, and let the replies take care of themselves.
Hi, I'm Ken.
I built HearBack.
Everyone's slapping ‘AI’ on their product right now — almost nobody stops to work out how it actually helps a business like yours. I did. I built HearBack around the things that genuinely pay off for a local business: buying back the hours you'd lose replying to every Google review, and showing you exactly what's working — without the bloat or the price tag of ‘enterprise’ software. We're pre-launch, so sign up early and you're talking straight to me.
Pre-launch · No card required · Cancel anytime
Made for local businesses that live on word of mouth